Best Practices
From Shop Floor to Bottom Line: Best Practices That Work
Every great fabricator knows there’s always room to improve. The Rockheads Group provides you with a library of best practices designed by and for top-tier businesses like yours.
Master Every Aspect of Your Shop
Operational Efficiency
Streamline processes and save time and money.
Enhanced Safety
Learn safety protocols that protect your team and reputation.
Customer Satisfaction
Deliver better service that keeps clients coming back.
Examples of Best Practices You’ll Find at The Rockheads Group
Our members take advantage of a full library of resources, documentation of processes, and insights on best practices to benchmark industry standards in the following areas.
Fabrication
Human Resources
Information Technology
Installation
Insurance
Marketing
Mergers
Performance Management
Pricing
Purchasing
Quality Control
Recruiting
Safety
Sales
Shipping
Subcontracting
Templating
Training
Waste
Subcontracting
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Testimonials
I know that if I’m in a bind, or if we’re up against a tough question that we can’t answer, whether that be about sales and marketing, technical questions, customer service, or frankly any question we’re struggling with, that there is a long list of business owners around the country that I, or one of our managers, can call, and they’ll speak openly about how they’ve solved this problem that we just can’t solve.
There’s a group of business owners who see the value in working collectively with their fellow Rockheads to make us all more successful. I’ve been to events where different members are “holding court,” and they’re surrounded by other companies that are taking in knowledge, and sharing their own knowledge just as freely. Collectively, this group has thousands of years of countertop industry knowledge, and the freedom with which that knowledge is shared is amazing, so valuable to any business, and unmatched anywhere in the industry
Running a successful business is incredibly challenging and sometimes overwhelming. When we found the Rockhead Group, we realized that we did not have to go at this alone. The Rockheads are a group of best-in-class business owners that work hard every day to ensure their fabrication shops are profitable, to continue to be leaders in the industry, and to encompass all of the qualities of an organization that empowers employees to accomplish great things and covets customers that never want to leave our side.
This network is filled with smart, compassionate people that want to continue to raise the bar within the countertop fabrication industry. While we have been able to share our ideas, best-practices, and workflow processes with the group, we have learned so much in return. We have been able to incorporate different techniques, new software, and improved ideologies to make us a better company. Inculcating all that we learn from each conference call, live meeting, or site visit has truly improved our corporate culture, our overall efficiencies, and our bottom line!
I would like to let you know what the Rockheads have meant to me. Since joining, we have purchased Stone Profits as well as a Baca Robot. Just the Rockheads discount on these two purchases has paid for my membership over and over again.
The knowledge and best practices that I have gained have allowed me to increase my profitability by 3 percent. This is a group of people that has changed my life. With the help of the members, I have restructured my company in such a way that I do not have the stress I used to have by trying to do it all myself.
Thank you, Rockheads.
When looking at the sink program, we were hesitant with how difficult it is to change sink vendors. But when looking at the substantial cost savings, the mixed pallet program, and the freight incentive, it made sense to switch. I am very happy with the result of the Rockheads sink program with BBI.
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