Abstract Benchmarking Results Part 2 builds upon the insightful exploration of industry benchmarks presented in Part 1. In this continuation, Rich Katzmann guides us through an in-depth analysis of the 2022 benchmarking results, expanding on key performance indicators and offering a nuanced perspective on industry trends. This ongoing benchmarking series serves as a valuable resource for shop owners, empowering them to optimize operations, streamline workflows, and ultimately elevate customer satisfaction in a competitive market.

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