Who We Are
Our website address is: https://rockheadsusa.com.
This Privacy Policy document contains the types of information collected and recorded by Rockheads Group USA and how we use it.
This Privacy Policy applies only to our online activities and is valid for visitors to our website, https://www.rockheadsusa.com/, with regards to the information that they shared, or we collected. This policy is not applicable to any information collected offline or via channels other than this website.
If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information We Collect
The personal information you are asked to provide, and the reasons why you are asked to provide it, will be clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for a membership, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How We Use Your Information
We use the information we collect in various ways, including:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Log Files
Rockheads Group USA follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is to analyze trends, administer the site, track user’s movement on the website, and gather demographic information.
Email and Text Message Communications
We may send promotional and transactional mobile messages in various formats through the Program. Promotional messages advertise and promote our products and services and may include promotions, specials, events, and other marketing offers. Transactional messages relate to an existing or ongoing transaction and may include order notifications and updates, appointment reminders, and other transaction-related information. If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as order confirmations. If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our Mobile Messaging Terms and Conditions.
Cookies and Web Beacons
Like any other website, Rockheads Group USA uses ‘cookies.’ These cookies are used to store information, including visitors’ preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Our Advertising Partners and Third-Party Privacy Policies
Some advertisers or third parties on our site may use cookies and web beacons. They each have their own Privacy Policy for their policies on user data. Note that Rockheads Group USA has no access to or control over these cookies that are used by third-party advertisers.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.